Frequently Asked Questions About Individual Subscriptions Will I receive a password? May I share my password with friends or is use limited solely to me? If subscribing online, you will receive a temporary user name and a password. All new subscribers will receive, within 3 weeks, a letter and/or e-mail message with your account number indicating your subscription is ready for activation. You are the only person licensed to use this password. What if I forget my password? Click here to send for a new password. How do I get my institution to subscribe? To request that your institution subscribes to JCO, send this URL to your librarian: http://www.jco.org/subscriptions/institutional.dtl Still have questions? For further information, contact: JCO Customer Service E-mail: jcoservice{at}asco.org Phone: (888) 273-3508 or (703) 519-1430 Fax: (703) 518-8155 2318 Mill Road, Suite 800 Alexandria, VA 22314 Hours: 8:30 a.m.-5:30 p.m. ET Monday-Friday